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How to Convert Expert Services into Goods
Submitted by FazalGR » Mon 17-Feb-2025, 17:11Subject Area: Software Engineeering | 0 member ratings |
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Professional service automation software and RMM tools providers are attempting to transform into product-like companies by productizing their services in recognition of the difficulties with profitability and scalability. This entails automating, standardizing, and packaging aspects of a service into a tangible, replicable, and scalable offering that is easier to scale and more efficient to provide.
For instance, the largest Labor and employment law firm in the United States, Littler Mendelson, has created a proprietary platform that produces aspects of legal case management. Essentially, Case Smart combines a case management system with a network of specialized attorneys who use it to provide legal services more effectively, provide clients a more predictable cost structure, and provide them with faster access to case data and insight. Real-time tracking of legal matters, documents, and daily updates is provided by the platform's dashboard, which also provides insights into litigation trends. This digital product has improved client outcomes, enabled Littler to provide legal services at scale, and improved its capacity to efficiently handle a large volume of cases.
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